Question

Do I need an appointment?

 Answer

We run an appointment only system as we feel this gives the best service to our brides and bridesmaids.

 Question

How long do appointments take?

 Answer

We book appointments for one hour for brides and half hour for bridesmaids. 

 Question

When should I start looking for my dress?

 Answer

We suggest about one year before the wedding. This is because most things revolve around the dress. E.g. bridesmaids, you may want to coordinate the same fabric or similar design. You may also want to coordinate in the colour of the men’s cravats with your bridesmaids’ dresses. Colours, fabrics, themes for your venue, they will all revolve around the choice of your wedding dress, so start looking early.

 Question

Do I have to pay for my dress straight away?

 Answer

Usually you pay 50% of the price of your dress when you order, then 50% when the dress arrives. We also have payment plans to allow you to spread the cost, please enquire. We do not charge any interest.

 Question

Can I bring family and friends to the appointment?

 Answer

Yes. We hope you can bring Mum or a friend, but not too many as this will confuse you. Everyone's choice is different. It is your wedding and your choice. If you want to show friends,  choose a couple of dresses that you like  on your own. Then bring your friends later to help you make the choice of your selected dresses.

 Question

I have a budget, should I say?

 Answer

If you have a budget then please let us know and we will help you get the best value for your money.

 Question

How much do your dresses cost?

 Answer

They start at £250.00 and go up to £1500.00

 Question

I need to loose weight before my wedding?

 Answer

Do not let this stop you from ordering your gown. We can place the order with our designer and then arrange for you to come in for measurements nearer the wedding. This will help you to focus on loosing your weight and give you plenty of time to choose everything else for your wedding.

 Question

I am getting married in 3 months, have I left it to late?

 Answer

We do have some dresses we can order with shorter ordering times. We also have some off the peg dresses and also sale dresses. You may pick up a bargain.

 Question

Do you do alterations and how much do your charge?

 Answer

Yes, generally between £30 to £75. We only charge for what we do so you may be charged a little more or less depending on what needs doing. You can do your own alterations if you wish.

 Question

Do you have plus sizes in stock?

 Answer

We are very committed to helping brides of all sizes. We have a new collection by Special Day. Each gown in the range has a couture fit bodice giving every bride great shape and support. Please note we offer a private room so you do not have to try on in front of anyone else.

 Question

Can I take Photos?

 Answer

Sorry, not until you have ordered your gown. Designers are very strict because of copyright. I am sure you will understand.

 Question

How long before the wedding will I have my fitting?

 Answer

We like to start fittings at least 8 to 12weeks before the wedding. This can vary depending on what needs doing.  Also any other commitments you may have.

 Question

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