Below are some of our most commonly asked questions however we are always only a phone call or email away so please get in touch as we would love to help!
FAQs
Your Appointment at Bridal Suite
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Your Appointment at Bridal Suite
At Bridal Suite we work on an appointment only basis to ensure you receive the best possible service. Upon arriving at the boutique, you will be welcomed by Alex, Chloe or Jane Mason. As we are family run its important to us that you feel at home from the moment you step inside!
Selecting your dream wedding gown is an experience that should be celebrated; From the moment you walk through our door we do everything we can to make your experience relaxed and enjoyable.
First we invite you to share your vision for both your wedding and your wedding dress. Our Wish List is the perfect start!
All of our appointments last an hour so we ask you to use the ‘Wish List’ feature on our website. This feature allows you to select 5/6 gowns that you would definitely like to try. Even if this is your first visit, the ‘Wish List’ gives us an idea of what you are drawn to, whether it is a strapless gown, a simplistic style or even head to toe glitz! Please find below a link on how you create your ‘Wish List’.
During your appointment if we feel you have missed anything, we will always show you other gowns and it will be your decision if you would like to try them on.
We offer a friendly service with no pressure to buy so any gowns that are favourites during your appointment will be written down for you, so you have all the information to then visit the boutique again if you require.
Guest Limit
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Guest Limit
There will be a limit of three (3) guests during our Saturday appointments. For any weekday appointments we can welcome any additional guests.
Please message us if you have any questions!
For any family members who would like to be part of your appointment but are unable to attend, we have our WiFi codes at the ready for your zoom calls.. Please ask your stylist.
Our Wedding Dresses
What should I bring to my appointment?
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What should I bring to my appointment?
Please make sure you wear nude underwear and a strapless bra IF you have them.
What happens if I find my dress at Bridal Suite?
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What happens if I find my dress at Bridal Suite?
Should you find your gown with us, we require a deposit of 50% of the gown price, unless you have found your gown early and then we can arrange a separate payment plan. We will then need to measure your bust, waist and hips and take you though the size guide to make sure you are happy with the size we are ordering.
Is there parking?
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Is there parking?
There is plenty of free parking along the residential streets surrounding the boutique. Please be respectful of our neighbours and their driveways.
Do you require an appointment?
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Do you require an appointment?
At Bridal Suite our main priority is to make you feel relaxed and have an enjoyable and memorable appointment to help you find your dream wedding dress! We operate by appointment only so we can ensure you have our full attention and guidance.
If you are feeling nervous or overwhelmed and just want to browse our collection or decide last minute to have a bridal appointment, please give us a call and we can let you know our available times.
Do you have wheelchair access?
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Do you have wheelchair access?
We have three bridal rooms, one upstairs and two downstairs. If you, or a member of your party, requires wheelchair access please let us know and we will book you into the relevant rooms.
Please email info@bridal-suite.co.uk
What size samples do you have?
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What size samples do you have?
Most of the samples in our shop are a bridal size 12-16UK, although we stock gowns from a 8UK-28UK. We understand that it can be difficult to envisage your wedding dress when the sample that you try on doesn’t fit perfectly, but we’ve got all sorts of tricks to help you get a close(r) vision of what you will look like on your wedding day.
We also have a selection of plus size gowns – these are all listed on our website in the ‘PLUS SIZE’ section but if you have any questions please get in touch!
When should I start my search?
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When should I start my search?
We would always suggest to start your search 12-15 months before your wedding. If you do start your search on the early side, you can take advantage of our payment plans meaning you can spread out the cost of your gown making it more manageable when you are paying for everything else.
It takes 4-6 months for the dress to come in excluding alterations time (which can take up to 4 months for our in-house seamstress and 2 months externally). Please contact us to find out more information.
What about altertaions?
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What about altertaions?
To order your wedding dress we will need to take your bust, waist and hip measurements as we order the gown to your nearest size. We will then take you through the specific designer size guide to ensure that you are happy with the size being ordered. We always recommend ordering a gown that fits the size you are now as we can always take a gown in.
We offer a full alteration service and must begin alterations 4 months before the wedding date / flying date (if you are getting married abroad). This means we can really concentrate on getting that fit perfect for you!
Most gowns will need tailoring to you and all gowns can be taken in 1 dress size during your fittings
All fittings must take place on Tuesdays 10-3pm or Fridays 10-3pm - you must book in to reserve your time.
You are under no obligation to use our in-house seamstress service and are free to source your own anywhere you choose.
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My Fittings
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My Fittings
Please make sure you bring any lingerie and your exact shoes that you will be wearing on your wedding day. We will not be able to proceed without them.
Your alteration payment will also be due at this stage.
Abroad weddings - if you can make sure you bring a hand luggage case during one of your fittings, we can pack your gown for you.
Bridal Suite Woodthorpe
1 Wensley Road, Woodthorpe, Nottingham, NG5 4JW
Tel: 0115 9202040
Email: info@bridal-suite.co.uk